Terms & Conditions

Terms & Conditions
ACCEPTANCE OF TERMS THROUGH WEBSITE ACCESS AND USAGE

(1) INTRODUCTION
Please take the time to read these terms and condition¬s alongside our cookies and privacy policy which govern your use of our website. By accessing and using our website you accept these terms and conditions in full. Upon placing an order, you signify that you have read these terms and conditions and agree to be bound by them and comply with them in full. If for any reason you do not agree to be bound by these terms and conditions you should not use our website and can contact us for more information. JUICE OF THE GODS LTD reserves the right to make changes these terms and conditions at any time without the need to notify our customers.

(2) ELIGIBILITY
You represent that you are an adult of the age of 18 years or older and are agreeing to and accepting these terms and conditions. Otherwise, you are prohibited from accessing and using this website and any of its functions, products or services.

(3) PRIVACY
Juice of the Gods is committed to protecting your privacy. Please visit our cookies and privacy policy to fully comprehend how our business and website gathers, uses and manages your personal data. We do not store customer credit or debit card details.

(4) LICENSE TO USE WEBSITE
Unless it is otherwise noted or stated, we and/or our licensors own and operate the property rights of this website and all it’s the material it contains. All rights are reserved. Pages from this website can be viewed and printed for personal use only. The following restrictions are set out within our Terms and Conditions:
You must not:
1. Directly re-publish our content material in any way or form without prior permission.
2. Sell, rent or sub-license material from this website
3. Copy, duplicate, reproduce or exploit material from our website for any commercial purposes
4. Edit or modify any material from this website

(5) ACCEPTABLE USE
When using and accessing our website any intentions to cause damage, deny or prohibit accessibility to the website in any way that is unlawful, illegal or any instance of fraudulent or harmful behaviour is prohibited. Using and accessing our website in order to copy, store, host, transmit, send, use, publish or distribute material that could be considered damaging to computer software is prohibited in all forms. Without prior written consent you may not conduct or perform any systematic or automated data collections in relation to our website. Unsolicited transmission of commercial communications is prohibited. Without prior written consent, any sharing of marketing of our website for any purpose is prohibited.

(6) YOUR JUICE OF THE GODS LTD USER ACCOUNT
It is your sole responsibility to ensure that your account username and password to JUICE OF THE GODS LTD is kept confidential and not shared with other users. You agree and are bound to all terms and conditions by any activity that is performed under your JUICE OF THE GODS LTD account. It is within our discretion to reserve the right to refuse service, terminate your account and cancel any pending orders at any time without notice or explanation.

(7) USER GENERATED CONTENT
The material, images, sounds, information and communications that you submit to our website for whatever purposes will grant us a worldwide, non-exclusive license to reproduce, translate, distribute and publish it for existing or future commercial purposes. The communications and material you submit to our website will be handled in a non- confidential and non-proprietary manner unless previously stated and you also grant us the right to sub-license these rights and the right to bring any actions for infringement on of these rights. You must not submit any illegal or unlawful content and must not infringe on any third party’s legal rights.

(8) RETURNS AND REPLACEMENTS
All items sold on the JUICE OF THE GODS LTD website are subject to a 7 working day cooling off period and as such customers are entitled to a full refund on any unopened and unused items purchased within this time period except for e-liquids due to customer safety. This 7 working day period begins the day that the items are received*. If for any reason you are unsatisfied with your items or want to make an exchange, you MUST report your request to info@juiceofthegods.co.uk within this 7 working day period where it will be dealt with in the support hours published on our contact page. Request made after this time will be denied. In order to exchange an item, it must be returned to JUICE OF THE GODS LTD unopened and unused within 7 working days complete with a Returned Merchandise Authorisation (RMA) form and number authorised a member of our customer services team. Return postage and packaging costs will be covered in full by the customer.
*For tracked items, this will be the day that the tracking states “delivered” on the relevant postal carrier’s website.
The cost of shipping from the customer to JUICE OF THE GODS LTD in the event of a return is the full responsibility of the customer. JUICE OF THE GODS LTD will not be held responsible for items that get lost and/or stolen in transit. This term is agreed upon placing an order and returning items.

(9) LIMITED WARRANTIES
JUICE OF THE GODS LTD cannot warrant or guarantee the complete accuracy of all or any information published on this website, that the website will remain available at all times or that content is kept up to standards and date. To the absolute maximum under applicable law JUICE OF THE GODS LTD excludes all representations, warranties and conditions that relate to this website and the use of our site. This includes, without limitation, any warranties implied by law of satisfactory quality.

(10) INDEMNITY
You hereby indemnify our website and undertake to keep us indemnified against any losses, damages, costs, liabilities and expenses (including, without limitation, legal expenses and any amounts paid by us to a third party in settlement of a claim or dispute on the advice of our legal advisers) incurred or suffered by us arising out of any breach by you of any provision of these terms and conditions.

(11) BREACHES OF TERMS AND CONDITIONS
If you breach our terms and conditions in any way, we have the right to undergo or take action as deemed appropriate and at any time may deny you access to our website by necessary means and/or bring court proceedings and legal action against you. Our terms and conditions are for the benefit of both parties but are not intended to benefit third party associations or be enforceable by any third party. Our relation to these terms and conditions is not subject to the consent of any third party. JUICE OF THE GODS LTD may suspend or terminate this Agreement or a member’s account at any time and immediately if we believe there has been fraudulent activity has been used on our website.

(12) TERMS AND CONDITIONS MODIFICATIONS AND REVISIONS
JUICE OF THE GODS LTD has the right to change, modify or revise our website at any time without prior notification. By using our site, you agree to be bound by any changes, modifications and revisions.

(13) RESPONSIBILITY FOR YOUR OWN PRODUCT USE
You take full responsibility for the use of any product you purchase through JUICE OF THE GODS LTD. Instructions and usage warnings are presented on every bottle of e-liquid and device we sell, it is your responsibility to read those before consuming or interacting with a product.

(14) SHIPPING POLICY
We ship orders to UK only. Safe delivery of your package is the customer’s and postal services responsibility. JUICE OF THE GODS LTD ships all orders via Royal Mail Tracked 24/48 services. We highly encourage that you contact Royal Mail with your tracking information provided to ensure the product is on route to you and to investigate any suspected loss. If Royal Mail cannot deliver the package to you at the address you provided, it is your responsibility to pick up the package at the local depot, or to call us and pay to have it re-routed. Once a package is shown in tracking as successfully delivered we cannot process or reship replacements unless non-receipt of goods can be proven.

JUICE OF THE GODS LTD will not accept responsibility of parcels signed for fraudulently by neighbours, family members or fellow tenants. It is the customer’s responsibility to ensure they request their orders to be sent to safe secure locations.

JUICE OF THE GODS LTD offer free shipping on orders over £50 using Royal Mails Tracked 48 Hour Service unless a discount code has been applied at checkout. If a discount code has been used at checkout then all delivery costs are then passed back to the customer.

(15) CANCELLATIONS AND ADDRESS CHANGES
If you place an order on JUICE OF THE GODS LTD and decide you want to cancel or change the address, you must notify us at JUICE OF THE GODS LTD Support within 6 hours of placing the order where we will endeavour to resolve the issue. However, due to the nature of our shipping processes cancellations and address changes cannot always be guaranteed.
In the event that it is not possible to alter the order before it has been processed, please notify JUICE OF THE GODS LTD Support where arrangements can be made to recover the order and a suitable resolution found.
All packages shipped outside of the United Kingdom may incur extra duty charges. JUICE OF THE GODS LTD is not responsible for any sales taxes, customs duties or other taxes charged by your customs department. To avoid any unexpected charges and rejections, please contact the customs organization in your home country regarding these policies. JUICE OF THE GODS LTD will not be held responsible for a rejected and/or destroyed parcel on these grounds as it is the customer’s responsibility to ensure they are in compliance of such policies and conditions.

(16) FORCE MAJEURE
JUICE OF THE GODS LTD shall not be liable for any delay or failure to perform any of its obligations if the delay or failure results from events or circumstances outside its reasonable control, including but not limited to strikes, lock outs, accidents, war, fire, severe weather conditions, governmental reforms, law changes and power failure, and JUICE OF THE GODS LTD shall be entitled to a reasonable extension of its obligations. If the delay persists for such time as JUICE OF THE GODS LTD considers unreasonable, it may, without liability on its part, terminate the contract.

(17) PROMOTIONS, SPECIAL OFFERS & DISCOUNT CODES
All promotions, special offers and coupon codes (hereafter referred to as offers) are subject to the above terms and conditions of the JUICE OF THE GODS LTD website. Unless specified otherwise, all offers are subject to the following terms and conditions:

Offers are valid for one use per customer and may not be used in conjunction with any other offers and promotions.
Where there are multiple customers/users within one household; offers may be redeemed a maximum of two times per household and must be ordered via the users individual account.
Offers are subject to availability.
Offers are valid until the date stated at the time of publication.
Customers who become aware of an offer after having placed an order will not be able to redeem the offer retroactively.
JUICE OF THE GODS LTD reserves the right to withdraw offers at any time with no prior warning or notification.
Redeeming third party coupon codes is the responsibility of the customer and a code must be redeemed by the date stated by said third part companies. JUICE OF THE GODS LTD cannot accept coupon codes from third party companies that are past their use by date.

(18) JUICE OF THE GODS LTD REWARD POINT & REFERRAL PROGRAM
Use of the JUICE OF THE GODS LTD rewards loyalty program is limited to and only permitted on JUICE OF THE GODS LTD.
JUICE OF THE GODS LTD reserves the right to alter any aspect of the scheme without any prior notification to customers or participants.

Loyalty Points cannot be exchanged for cash or vouchers of any kind and can only be redeemed as a discount on the total value of a customer’s shopping basket at the creation of an order. Reward Points can only be spent when creating an online order on JUICE OF THE GODS LTD.

Loyalty Points earned are attributed to an individual account, therefore users with multiple accounts may not transfer points between multiple accounts or gift points to other users. Discounts received when spending Reward Points may not be applied retroactively.

JUICE OF THE GODS LTD reserves the right to withdraw JUICE OF THE GODS LTD Rewards services at any time from an individual user or from our website as a whole for any reason and without prior notification. JUICE OF THE GODS LTD also reserves the right to decrement Loyalty Points from user accounts in instances such as returned or cancelled orders or when making administrative adjustments. In instances where an order is returned, yet the account does not contain the corresponding number of Loyalty Points earned when placing said order, JUICE OF THE GODS LTD reserves the right to decrement the value of the missing points from any refunded monies at the exchange rate to which the points were spent.

(19) JURISDICTION
These Terms and Conditions are governed by and construed in accordance with English law. The Courts of England shall have exclusive jurisdiction over any disputes arising out of these Terms. If you live outside the United Kingdom, English law shall apply only to the extent that English law shall not deprive you of any legal protection accorded in accordance with the law of the place where you are habitually resident (“Local Law”). In the event English law deprives you of any legal protection which is accorded to you under Local Law, then these terms shall be governed by Local Law and any dispute or claim arising out of or in connection with these Terms and Conditions shall be subject to the non-exclusive jurisdiction of the courts where you are habitually resident.

(20) ONLINE COMPETITIONS – WHERE APPLICABLE
1. The competition is open to everyone, aged 18 and above.
2. The winner must ensure they are able and eligible to accept the prizes in accordance with these terms and conditions. In the event they are unable to do so, JUICE OF THE GODS LTD reserves the right to draw another winner.
3. No cash alternative will be offered and no part of the prize may be substituted for other benefits, items or additions.
4. The winners may be required to submit valid identification before receiving their prize.
5. The winner will be notified by email and their name will be displayed publicly on www.JUICE OF THE GODS LTD, as well as announced on the company Facebook, Twitter & Google+ accounts.
6. The winner must email JUICE OF THE GODS LTD at info@juiceofthegods.co.uk to accept their prize within 3 days of receiving the email from JUICE OF THE GODS LTD notifying them that they are a winner.
7. The prizes will be sent via our normal postage methods with tracking. If a winner is unable to take up a prize for any reason or if a winner has not contacted JUICE OF THE GODS LTD within the period set out in paragraph 5 above,
JUICE OF THE GODS LTD reserves the right to award the prize to an alternative winner, in which case the first winner chosen will not be eligible for any share of the prize whatsoever.
8. JUICE OF THE GODS LTD reserves the right at any time to alter, amend or cancel the competition or supersede (including altering the prize) if, in its sole discretion, the competition cannot be conducted as specified. JUICE OF THE GODS LTD have the right to substitute a prize of equal value in the event of circumstances beyond their control making it unavoidable.
9. JUICE OF THE GODS LTD has no liability for any technical, hardware or software failures of any kind or lost or unavailable network connections, which may limit or prohibit an eligible entrant’s ability to participate in the competition.
JUICE OF THE GODS LTD has no liability whatsoever for any damage or loss of any kind (whether such losses are direct or indirect) arising out of entrants’ participation in the competition or out of the winner’s enjoyment of the prize.
10. The winner will be required to take part in publicity and have their basic details, Name, General Location shared with the rest of our customers.

(21)

To comply with the law, we are required to check that all customers are over the age of 18.  To this end, we have employed the services of a third party, AGECHECKED.COM, to carry out all relevant checks.  These consist of any one of electoral register, credit card or driving licence checks.  Juice of the Gods LTD and www.juiceofthegods.co.uk DO NOT have access to any of the checks, nor do we store or have sight of any information input to agechecked.com’s web page.

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